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FAQ
About smart phone
- How do I view videos from my smartphone?
- How do I view 4K videos from my smartphone?
- How do I use the linkage feature from my smartphone?
- How do I view the unlimited streaming from my smartphone?
- Can I use the H.265 version of the video file from my smartphone?
- How do I download video files from smartphone?
- What should I do when I change smartphone?
- I can't download videos with VRX Media Player.
- I can't download videos with VRX Media Player.
Can I use the H.265 version of the video file from my smartphone?
If your smartphone supports H.265, you can use the H.265 smartphone version.
If your smartphone isn't supported H.265, please use H.264 version.
If your smartphone isn't supported H.265, please use H.264 version.
Currently, the following models are supported H.265
- Galaxy S6 and later series
- XperiaTM Z2 SO-03F and later series
- AQUOS ZETA SH-04F and later series
- ARROWS NX F-05F and later series
＊Even models listed above may not support depending on the lot or series, so be sure to check if the model is H.265 compatible before purchasing.